The hospitality and tourism industry seems like a never-ending vacation, but it is a fast-paced, competitive field that requires dedicated professionals. An understanding of business is essential for those who work in hospitality and tourism jobs, especially in management and administration.
There are a lot of career opportunities in the hospitality industry involving service-oriented industries, such as tourism, lodging, or events. Work in hospitality involves performing tasks that cultivate relationships with your company’s customers. With over 16 million workers, there are ample employment opportunities in the tourism and hospitality industry.
Hospitality And Tourism: Industry Overview
Hospitality and tourism are two intertwined industries that offer services to customers worldwide. The hospitality industry comprises various sectors such as accommodation, food, and transport, with the tourism industry being a part of it, providing services to people travelling for business or pleasure.
These industries are essential to modern society, allowing us to explore different cultures, meet new people, and expand our horizons. There are ample career opportunities in the hospitality industry as well as the tourism industry. While tourism focuses on attractions, activities, and events, hospitality ensures customers enjoy their travel experience with excellent accommodation, transportation, and other facilities like restaurants and sports centres.
Exciting Career Paths In The Hospitality And Tourism Industry
Employment opportunities in tourism and hospitality industry offer great flexibility in terms of working hours and work locations. From managing hotels and restaurants to organising events and working as a flight attendant or other profile, there are plenty of opportunities to build a successful career in this dynamic industry.
| Career Path | Average Salaries | Projected Job Growth |
| Hotel Manager | $59,430 | 18% |
| Food Service Manager | $59,440 | 10% |
| Casino Director | $89,190 | 24% |
| Sales Manager | $127,490 | 5% |
| Executive Chef | $50,160 | 15% |
| Director of Housekeeping | $45,100 | 6% |
| Event Manager | $64,619 | 18% |
| Flight Attendant | $61,640 | 21% |
Hotel Manager:
As a hotel manager, you’ll be the captain of the ship, responsible for overseeing the day-to-day operations of a hotel or resort. This will involve delegating tasks to department managers, managing the budget, conducting regular inspections, hiring and training staff, and handling issues. With a median annual salary of $59,430 and a projected job growth of 18%, a bachelor’s degree is preferred for this role. Considering the salary and projected growth, this is one of the best career opportunities in the hospitality industry.
Food Service Manager:
As a food service manager, you’ll oversee operations at restaurants, cafes, bakeries, and other food service establishments. Your responsibilities will include ordering supplies, hiring and managing staff, ensuring compliance with health codes, and maintaining the facility. A high school diploma is preferred for this role, with a median annual salary of $59,440 and a projected job growth of 10%.
Casino Director:
As a casino director, you’ll be responsible for ensuring the smooth operation of the casino. You’ll manage employees, monitor compliance with house rules, create schedules, oversee budgets and cash flow, and review surveillance footage as needed. A bachelor’s degree is preferred for this role, with a median annual salary of $89,190 and a projected job growth of 24%.
Sales Manager:
Sales managers play a vital role in the hospitality industry by securing new businesses for hotels, resorts, and entertainment venues. With a median annual salary of $127,490, this role requires a bachelor’s degree and has a projected job growth of 5%.
Executive Chef:
As an executive chef, you’ll oversee the kitchen in restaurants, hotels, and other food establishments. Your responsibilities will include managing staff, inventory, and menus and ensuring compliance with health codes. With a median annual salary of $50,160 and a projected job growth of 15%, a high school diploma is the minimum preferred education.
Director of Housekeeping:
As a director of housekeeping, you’ll be responsible for ensuring the cleanliness of hotels, resorts, and other lodging establishments. With a median annual salary of $45,100 and a projected job growth of 6%, a high school diploma is the minimum preferred education.
Event Manager:
Event managers coordinate events like concerts, conventions, and sporting events. This role requires a bachelor’s degree, with a median annual salary of $64,619 and a projected job growth of 18%.
Flight Attendant:
As a flight attendant, you’ll be responsible for ensuring the safety and comfort of airline passengers. This involves serving food and beverages, administering first aid, and coordinating with pilots. A high school diploma is the minimum preferred education, with a median annual salary of $61,640 and a projected job growth of 21%.
Overall, career opportunities in the hospitality industry can be challenging but also rewarding and fulfilling. It offers an excellent opportunity to meet new people, explore new cultures, and provide memorable experiences to your clients.
Where To Find Hospitality Jobs?
Job opportunities in the hospitality industry contribute to the global economy, generating billions of dollars in revenue and providing employment opportunities to millions worldwide. According to the World Travel & Tourism Council, the hospitality industry supported over 300 million jobs worldwide in 2019.
Hotels and Resorts:
The hotel and resort industry is a cornerstone of the hospitality industry, offering diverse career paths. The industry contributes to the global economy by providing jobs to millions of people worldwide. According to the World Travel & Tourism Council, the hotel and resort industry supported over 300 million jobs worldwide in 2019.
Restaurants and Foodservice:
The restaurant and food service industry is a thriving and dynamic industry, and it provides jobs to millions globally and contributes significantly to the global economy. According to the National Restaurant Association, the US restaurant and food service industry alone generated $899 billion in sales in 2020.
Event Planning:
Event planning is an exciting field within hospitality, requiring excellent organisational skills, attention to detail, and the ability to work under pressure. According to the US Bureau of Labor Statistics, career opportunities in the hospitality industry are projected to grow 8% from 2019 to 2029, faster than the average for all occupations.
Tourism and Travel:
Tourism and travel are essential to the hospitality industry, generating significant revenue for countries worldwide. According to the World Tourism Organization, international tourist arrivals reached 1.4 billion in 2018, generating $1.7 trillion in international tourism receipts.
Spa and Wellness:
The spa and wellness industry is a growing segment of the hospitality industry. According to the Global Wellness Institute, the global wellness economy was valued at $4.5 trillion in 2018, with the spa industry accounting for $118.8 billion.
Skills Needed For Employment Opportunities In The Tourism And Hospitality Industry
Building a successful career opportunity in the hospitality industry requires a few core competencies. Below are some of the most sought-after skills in the hospitality and tourism industries.
Communication:
You must be able to express yourself clearly and choose your words carefully to persuade clients to choose you over your competition. Being a great listener is also crucial to understanding your client’s needs and expectations.
Diplomacy:
This skill is closely related to communication and being aware of your emotions and those of your clients. You need to manage conflicts and offer solutions quickly when things go wrong.
Handling pressure:
The ability to cope with stress is essential when negotiating with clients or managing multiple big projects simultaneously. Knowing when to ask for help and delegating tasks effectively are key to working well under pressure.
Problem-solving:
This skill involves looking at alternatives and possible solutions instead of complaining. Analytical abilities and attention to detail are essential to evaluate options and choose the best one according to the client’s needs.
Adaptability:
Career opportunities in the hospitality industry are constantly evolving, and you need to adapt to new situations and challenges quickly. Being open to learning new skills and techniques can help you stay ahead of the game.
Customer service:
Providing excellent customer service is crucial in the hospitality and tourism industry. You must create a positive experience for your clients and exceed their expectations to build a loyal customer base.
Attention to detail:
Paying attention to small details can make a big difference in the hospitality and tourism industry. Ensuring everything is perfect and flawless can leave a lasting impression on your clients.
Time management:
You must prioritise tasks and manage your time effectively to meet deadlines and deliver projects on time. Good time management skills can help you be more productive and efficient.
Conclusion
The industry is exciting for individuals with excellent communication, diplomacy, problem-solving, and pressure-handling skills. By honing these abilities, you can thrive in this field and build successful job opportunities in hospitality management, tourism management, events management, and many more.
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1 thought on “Top PGDM Courses In Canada: Universities, Specialisations & Eligibility”
I have done Bachelor’s in Culinary Arts from India and completed my graduation in the year 2022 .I am 22 years old. After graduation, I have done 1 year paid internship from USA .Now, I would like to take occupational experience and learn culinary skills and also do masters in Culinary arts.How can I find the college n best course / country where I can persue studying further