New Zealand Certificate in Business (Administration and Technology) (Level 3)

This programme consists of 60 credits. The courses includes:

Customer relations (10 Credits)

Develop professional customer service techniques that are culturally, socially, and ethically appropriate within a business entity.

Administration and Finance (10 Credits)

Apply administration procedures which accurately support everyday operational and financial tasks in a business environment. Financial content may include banking, petty cash, money handling, financial definitions, budgets, GST, discounts, recommended retail price and Kiwi Saver. Other information covered may include records management, storage systems and risk management.

Business Organisation (10 Credits)

Provide administration services and produce business documents in accordance with policy and legislation. Content may include time management strategies, customer service, frontline administrative tasks (scanning, binding, laminating, scribing and diaries), written communications (minutes, agendas, correspondence, compilation of reports, business cards, posters and brochures), working with procedures and policies (health and safety, induction and complaints), working in a team environment, and employer/employee rights and responsibilities.

Business Communication (10 Credits)

Learn to use business technologies to communicate effectively in a global business environment. Content may include mobile and digital technology, web based technology, appointment management, setting meetings, note taking and meeting communications, online forms/surveys, and correspondence.

Business Data Solutions (10 Credits)

Learn how to manipulate business data to solve business problems.

Operational Essentials (10 Credits)

Learn how to contribute to a business entities performance utilising a variety of digital devices.

Domestic Entry Requirements

NCEA Level 1 

OR

equivalent skills and knowledge

English language proficiency

If English is not your first language, you must also demonstrate English language skills equivalent to an IELTS overall band score (academic) of 5.5 with no band score less than 5 (or equivalent including TOEFL). IELTS scores used must be taken from a single IELTS Test Report Form (i.e. combining scores from more than one test is not permissible). UCOL is a TOEFL testing centre.

International Entry Requirements

In addition to the Domestic Entry Requirements, the following applies to international student applicants.

English language proficiency

International student applicants whose first language is not English must have an IELTS Academic score of 5.5 with no band score lower than 5 (or equivalent including TOEFL). IELTS scores used must be taken from a single IELTS Test Report Form (i.e. combining scores from more than one test is not permissible). UCOL is a TOEFL testing centre.

Under 20 years of age

In addition to this, international applicants under 20 years of age must have NCEA equivalency.

Domestic Fees: *
$3557.50

International Fees:*
$10,250.00

Successful graduates of this qualification will be able to:

• Provide administrative support
• Perform financial calculations, process data and produce information for business purposes
• Communicate effectively with stakeholders
• Work cooperatively within a team
• Contribute to organisational objectives
• Provide excellent customer service
• Contribute to problem-solving and decision-making
• Demonstrate professional and ethical behaviour
• Self manage
• Comply with internal policies, and legislation and other external requirements

Employment opportunities include supervised general administrative roles, such as:

• Administrator
• Receptionist
• Data entry operator
• Front line customer service role
• Contact centre operator
• Secretary
• Office support worker