The programme comprises seven courses, including:
Principles of Tourism
An introduction to the fundamentals and basic processes within the international tourism industry, including its meaning, development, components and dynamics that will enable each student to develop and an understanding of tourism consumer behaviour, tourism activities, the impacts of tourism, and the conditions necessary for sustainable tourism development to occur. The course examines the regulatory framework, and the trends, patterns and future of world tourism.
Tourism in New Zealand
This course presents a systematic examination of international and domestic tourism in New Zealand and introduces the concept of sustainable development in relation to the tourism industry.
Asia-Pacific Tourism
The geography and cultures and their role in tourism of the Asia-Pacific region, examining and analysing the role of social-cultural, political and economic factors in shaping the nature of tourism in the Asia-Pacific region, and developing students' understanding of the region's political and economic environments influencing tourism.
Introduction to Tourism and Hospitality Marketing and Communications
The aim of this course is to introduce basic marketing principles and concepts to students. Upon completion of this course students will have gained an appreciation of and confidence in applying this understanding to real-life situations arising in their marketing careers.
Tourism and Hospitality Business Information Systems
The aim of this course is to enable the student to understand the management practices of the front office and its interrelationship with other departments in an accommodation establishment.
Managing the Visitor Experience
The course aims to give students an understanding of the importance of a quality visitor/customer experience. Students will understand that excellent travel experiences are only possible if the organisation has a clear idea of what it wishes to deliver, how it will plan the delivery, who will deliver it. This course therefore considers customer orientation, planning, recruiting and the importance of training the right staff. It also addresses designing the environment to deliver the service, and listening very carefully to staff and to the customer to resolve issues or learn about opportunities for further improvements or new developments.
Accounting and Finance for Tourism and Hospitality
An introduction to accounting principles and practices as they apply to financial record keeping in the hospitality industry.
