B.A Business Administration — Operations Management Concentration

at Western Washington University

The Business Administration program has been designed to prepare students for leadership roles in business and the community. One program objective is to provide students with the perceptual and analytical skills necessary in making decisions and evaluating policy in business; another is to develop student understanding of the social, economic, and regulatory environment of business.

It is critical for organizations to be effective and efficient with their operations. Operations managers are concerned with each step in providing a service or product from acquisition of the raw materials and component parts to delivery to the customer. They determine what equipment, labor, tools, facilities, materials, energy, and information are required, how these can best be obtained, and how they are used to satisfy the requirements of the marketplace.