Customer Service Certificate

at Tacoma Community College

Modules
 

• ​​​​​​​Customer Service
• Leadership and Human
• Relations
• Word I, Excel I

To apply for admission into the program students must have:
 

• Associate of Applied Science or equivalent degree or 90 college level credits* from an accredited institution with a cumulative GPA of 2.5 with a minimum 2.0** in all applicable college level courses

• Must be in good standing*** (not currently suspended or prohibited from attending TCC)
   

Once accepted - must have the following completed before you can begin your upper division 300 - 400 level courses.
 

• Completion of Business Math or higher (grade of C or better)

• Completion of 5 credits of college level Composition (such as English 101) (grade of C or better)

• Completion of Intermediate Excel Course (such as CU 203) with a B or better OR Microsoft Office Specialist (MOS) Certification - Excel Core Level****

The cost of studying at Tacoma Community College varies largely depending on the type of university and the degree chosen. More often than not, humanities, arts, and education courses are less expensive than degrees in medical, engineering, or management. Furthermore, students who choose to study at the postgraduate level typically pay higher tuition fees, which again vary depending on the programme chosen. Most universities provide scholarships or financial aid to students in order to help them offset their tuition costs. Students should be aware that additional course fees and incidental expenses may not be included in tuition. The tuition fees for this program is To Be Confirmed.

Career Oppourtunities may include:
 

• Order Clerks
• Customer Service Representatives