Diploma in Customer Service And Information Clerk

at Academy of Learning Career College

Modules
 

• Keyboarding
• Operating Systems
• Word Processing
• Spreadsheets
• Database Management
• Office Skills
• Help Desk & Call Centre Skills
• Business Skills
• Simulations & Drills
• Job Readiness/Employability Skills

• Grade 12 or equivalent or Mature Student Status. Courses are open to any applicant who possesses a good command of the English language and is able to follow instructions. An admissions interview will be administered to determine if the applicant has the required interest, motivation, and entry-level skills to take this program. Full-time students must attend the required hours per week as per the course schedule and may do so at times convenient to them.

The cost of studying at Academy of Learning Career College Scarborough varies largely depending on the type of university and the degree chosen. More often than not, humanities, arts, and education courses are less expensive than degrees in medical, engineering, or management. Furthermore, students who choose to study at the postgraduate level typically pay higher tuition fees, which again vary depending on the programme chosen. Most universities provide scholarships or financial aid to students in order to help them offset their tuition costs. Students should be aware that additional course fees and incidental expenses may not be included in tuition. The tuition fees for this program is To Be Confirmed.

Careers which correspond to the skills learned include:
 

• Library Clerk
• Courtesy Receptionist
• Complaint, Inquiries, or Information Clerk
• Order and Payment Clerk
• Customer Service Representative